Restarting the License Manager Service (hasplms)

Modified on Thu, 9 Jul at 1:25 PM

How to restart the Sentinel License Manager


  1. Open Task Manager using the shortcut Ctrl+Shift+Esc

  2. Go to the Services tab → see  1 in the image

  3. Look for 'hasplms' (Sentinel LDK License Manager) in the list → see  2  in the image

  4. Right-click on hasplms and select Restart (or Start if that’s available) → see  3 in the image


Wait a few seconds for the service to start.


Task Manager Services hasplms





What if 'hasplms' doesn’t appear in the list?

That usually means the Sentinel license software is not (properly) installed.

  1. Fully close Pythagoras
  2. Download the latest Sentinel Runtime (driver) here:
    https://www.pythagoras.net/content/uploads/sites/2/cpt-downloads/HASPUserSetup.exe
  3. Right-click the file and choose 'Run as administrator'
  4. After installation, restart your computer

hasplms service should now appear in Task Manager and start automatically.



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